Reference

How ohtogrl Handles Your Personal Data

This Privacy Policy explains exactly what information we collect when you open an account, how we use it, and how we keep it secure.

Account data collected at registrationDANA, OVO, GoPay payment details protectedYour right to access and delete dataAvailable where local law permits

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

ohtogrl Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ohtogrl, we collect the information you provide directly — your name, email address, mobile number, and the e-wallet details you use for deposits and withdrawals. For DANA, OVO, and GoPay transactions, we record the wallet identifier and transaction reference to

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verify payments and process your withdrawals accurately. We also collect device and session data automatically: your IP address, browser type, and the pages you visit within the lobby. This helps us detect unusual access patterns and keep your account secure. We do not sell your personal
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data to third parties. Data is used solely for account management, payment processing, fraud prevention, and communicating service updates relevant to your account. Availability and the specific data obligations that apply to your account depend on local law and the eligible region from which you access
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the platform. Players in Depok or anywhere else in Indonesia are covered by the same data-handling commitments described here.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request access to the data we hold on your account, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly.

Live Chat Start a live chat session from within your account dashboard. Describe your data request and our team will respond directly in the same thread.

Email Support Send your privacy request to our support email address. Include your registered email and the specific data action you are asking for.

Account Help Centre The help centre inside your account lists the privacy request form. Submit it there and you will receive a confirmation reference number by return.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply technical and procedural controls at every point where your data is handled — from the moment you enter your DANA or OVO wallet number to the point where your withdrawal is confirmed. Here is what that looks like in practice.

Encrypted Storage

Account credentials and payment references are stored using encryption. Your GoPay or OVO wallet number is never exposed in plain text in our internal logs or visible to support staff in full.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which lobby pages work well. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for a reasonable period after closure, as required by applicable obligations. You can request deletion of non-essential data through the help centre.

Third-Party Access

Payment processors handling DANA, OVO, and GoPay transactions receive only the minimum data needed to complete your transfer. They are contractually bound not to use it for any other purpose.

Common Questions About Your Data

These are the questions we hear most often about how your account information is collected, stored, and managed. Each answer reflects how ohtogrl actually handles your data — not a generic policy summary.

We collect your name, email address, mobile number, and the wallet identifier for DANA, OVO, or GoPay. We also log your IP address and device type to keep your account secure.

It is shared only with the payment processor completing your transaction. That processor is bound by contract to use it solely for your withdrawal or deposit — nothing else.

Submit a data access request through the help centre inside your account, or email our support team with your registered address. We will respond with your data record within a reasonable period.

Yes. You can request deletion of non-essential data at any time. Some records may be retained where required by applicable legal obligations, but we will explain exactly what is kept and why.

We use session cookies for account login and analytics cookies to improve the lobby. You can turn off non-essential cookies in your browser settings — session cookies are needed for the site to function.

The same data-handling commitments apply across all accounts. Access and any region-specific obligations depend on local law and the eligible region you access the platform from.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appohtogrl App InfoAbout Us

How ohtogrl Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Information

Common Questions About Your Data

01 What personal data does ohtogrl collect when I open an account?

02 Is my DANA or OVO wallet number shared with anyone?

03 How do I request a copy of the data ohtogrl holds on me?

04 Can I ask ohtogrl to delete my account data?

05 Does ohtogrl use cookies, and can I turn them off?

06 Does this Privacy Policy apply to me if I access ohtogrl from Indonesia?

Privacy Policy

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